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What do I do if there is an injury in the workplace?
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When there is an injury at work, you must:
- provide the injured worker with:
- first aid and/or transport to medical treatment
name of the insurer
- company name and employer contact details
- a claim form, if requested by the worker
- suitable duties
- any assistance that will help the worker to recover and return to work quickly.
- notify the insurer within 48 hours
- provide the insurer with:
- date and description of injury, and details of how it happened
- name, address and date of birth of the injured worker
- name and address of the company
- name of the treating doctor, or name of the hospital if the worker is hospitalised
- name and contact details of the person making the initial notification, and their relationship to the worker or employer.
- forward to the insurer:
- a WorkCover medical certificate, if provided by the injured worker, within seven days
- ongoing medical certificates, receipts and accounts for medical or other treatment, within seven days.
Refusal to provide employer/insurer details
Medical reports to be provided to the worker
Employers Guide: What to do if an injury occurs This brochure provides you with information about how to help an injured worker return to work quickly and safely. Publication No: 1406 (PDF format - 197k)
Employer Injury Claim Form
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