A return-to-work coordinator is an employee responsible for coordinating the rehabilitation efforts of the organisation in which they are employed.
The return-to-work coordinator is a fellow worker and acts as the link between all the people involved in an injured worker's rehabilitation – the injured worker, the treating doctor, the worker's supervisor, and the union.
The return-to-work coordinator (who has undertaken the WorkCover approved two-day training course) can develop a return-to-work plan for the injured worker after discussions with the worker and the worker's doctor. The return-to-work coordinator should be aware of all the jobs carried out in the business and use this information in drawing up the return-to-work plan.
In complicated cases or where specific assistance is required, the return-to-work coordinator will refer the injured worker to an independent rehabilitation provider.