• the initial notification of an injury and making provisional liability payments
• the making and handling of claims for weekly payments and medical expenses compensation
• disputing all or part of the claim for weekly payments or medical expenses
• reducing or terminating weekly payments
• making and handling claims for lump sum compensation (permanent impairment and pain and suffering)
• making and handling claims for work injury damages

Guideline

Claiming Compensation Benefits: Guidelines (November 2006)
Publication No. 4985 (PDF format - 186 Kb)

Claiming Compensation Benefits: Application for Review by Insurer
Publication No. 4992 (PDF format - 70 Kb)