WorkCover NSW is part of the Safety, Return to Work and Support (SRWS) which was formed under the Safety, Return to Work and Support Board Act 2012 on 1 August 2012.
The Safety, Return to Work and Support Board (the Board) was also established on 1 August 2012, replacing four of the five boards in the former Compensation Authorities Staff Division with a single governing board. The Board has responsibility for determining general policies and strategic direction for the following agencies:
The Board is also responsible for determining the investment policies of a number of funds, which include those of the Workers’ Compensation (Dust Diseases) Fund. Apart from investment and staffing responsibilities, the Workers’ Compensation (Dust Diseases) Board is governed by their own Board.
All SRWS agencies report to the Minister for Finance and Services.
Vivek Bhatia, Chief Executive Officer of WorkCover NSW is also the Chief Executive Officer of SRWS.
Our purpose is to increase the competitiveness of the NSW economy through productive, healthy and safe workplaces. We are dedicated to promoting productive, healthy and safe workplaces for workers and employers in New South Wales.
Customer service charter
Safety, Return to Work and Support (SRWS) knows our customers value good customer service.
Our aim is to provide customers with the best service we can and we value and encourage customer feedback.
Our customer service charter depicts what you can expect from all SRWS agencies, what we expect from you, and how you can let us know how we can do better.
All SRWS agencies are committed to quality customer service, working in partnership with the NSW community and to providing customers with responsive, quality services.
Health, safety and wellbeing
Safety, Return to Work and Support (SRWS) cares about the health, safety and wellbeing of all our employees. We have a duty to provide a safe workplace to all, including those who visit our premises and engage or partner in our services.
We reflect this commitment through our Work health safety policy and comply with the health and safety laws, regulations, codes and standards.
What we do
We administer and oversee:
More information is available in our Corporate Plan or call 13 10 50.