Office hours 8:30am – 5.00pm
Monday to Friday
92-100 Donnison Street
GOSFORD 2250
Phone 13 10 50
email contact@workcover.nsw.gov.au
WorkCover Assistance Service
The WorkCover Assistance Service (WAS) provides information and assistance to workers, industry and the community on workplace health and safety, injury management and the workers compensation system. The WorkCover Assistance Service is comprised of two teams: the Information Centre and the Claims Assistance Service.
Information Centre
The Information Centre is the central point of contact in WorkCover for enquiries about OHS, injury management and workers compensation legislation.
The Information Centre answers enquiries on 13 10 50, via the Contact email address, and at the head office front counter in Gosford.
Claims Assistance Service
The Claims Assistance Service (CAS) provides assistance to injured workers and employers about claims for workers compensation.
The CAS team mediates on disputes between injured workers, employers and insurers with the aim of reducing the number of cases that will need to be logged with the Workers Compensation Commission.
Phone 13 10 50
email contact@workcover.nsw.gov.au