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WorkCover Internet > Contact us

Contact us 


    Call us on 13 10 50

           8:30 am to 5 pm Monday to Friday. Notify an incident or injury anytime.

Question mark     Online enquiry

           Use the customer enquiry form to:

    • request information or assistance 
    • make a workplace health and safety complaint.      


    Complaints and feedback

            Use the Customer feedback form to:

    • send a compliment, provide feedback or make a complaint about services provided by WorkCover NSW.


    Licence enquiries

            Call 13 10 50 or use the Licence enquiry form to:

    • request licensing information
    • change / confirm details about a licence or card.


    Report a death, dangerous incident or serious illness or injury

            Call 13 10 50 immediately. 24 hour / 7 day service. Also remember to notify your insurer within 48 hours.





    Office locations

           Visit one of our offices.


shopping basket icon for publications    Find and order a publication

           Find and order a publication online or call 1300 799 003.


government information icon    Right to information

           Make a request for Government information.


legal notices icon    Legal notices

           Information on sending legal documentation to WorkCover.


website icon    Website feedback

           Tell us about our website


disability wheelchair icon    Accessibility and the National Relay Service

          People with a speech or hearing impairment can make or take phone calls using these numbers: 

    • voice calls or telephone typewriter (TTY) call 133 677 then ask for 13 10 50
    • speak and listen service call 1300 555 727 then ask for 13 10 50
    • SMS relay service on 0423 677 767 then type13 10 50
    • make an internet relay call then type 13 10 50. 

Customer feedback

Feedback icon    
Tell us about your experience using our online Customer feedback form.

    More information is available in the:

    Customer service charter

    Fact sheet on our customer feedback and complaint service

    Licence enquiries

    Licence icon
    Changed address? 
    Licence check? 
    Ask a question?
    Use our online Licence enquiry form.

    WorkCover Independent Review Office (WIRO)

    Call WIRO on 13 94 76

    Visit WIRO at Level 4, 1 Oxford Street, Darlinghurst NSW 2010

    Email WIRO on

    Workers Compensation Commission (WCC)

    Call the WCC on 1300 368 040
    Visit the WCC at Level 20, 1 Oxford Street, Darlinghurst, NSW 2010

    Email the WCC on