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Reporting an incident or injury 
 
The following incidents and injuries must be reported:

Please refer to the legislation links and the Guide to work health and safety incident notification for more information about what is notifiable.

 

Notifiable incidents involving a fatality or a serious injury or illness

Incidents involving a fatality or a serious injury or illness:

  • call WorkCover immediately on 13 10 50 as an urgent investigation may be needed and
  • notify your Scheme Agent or insurer within 48 hours.

Refer to part 3 – Incident Notification of the Work Health and Safety Act 2011 (WHS Act) and clause 699 of the Work Health and Safety Regulation 2011.

Note: The work health and safety legislation requires preservation of the incident site until an Inspector attends (or the inspector or regulator directs otherwise). Refer to section 39 of the WHS Act. 
 

Notifiable incidents involving a fatality or serious injury or illness to other people at your workplace

Incidents involving a fatality or serious injury or illness to a person not covered by your workers compensation insurance such as a visitor, customer, volunteer, student or contractor for example:

  • call WorkCover immediately on 13 10 50 as an urgent investigation may be needed.

Refer to part 3 – Incident Notification of the WHS Act.

Note: The work health and safety legislation requires preservation of the incident site until an Inspector attends (or the inspector or regulator directs otherwise). Refer to section 39 of the WHS Act. 
 

Notifiable incidents that present a serious risk to health and safety at your workplace (dangerous incidents)

Dangerous incidents that expose a worker or any other  person to a serious  risk to their health or safety but do not necessarily  result in an injury to them, for example, the collapse of an excavation and there is no injury for example:

  • call WorkCover immediately on 13 10 50 as an urgent investigation may be needed.

Refer to part 3 – Incident Notification of the WHS Act. 

Note: The work health and safety legislation requires preservation of the incident site until an Inspector attends (or the inspector or regulator directs otherwise). Refer to section 39 of the WHS Act. 

 

Other incidents involving an injury or illness where workers compensation is payable

Other incidents involving an injury or illness to workers that are not notifiable under the WHS Act but where workers compensation is payable or may be payable such as for time lost and/or medical expenses for example:

  • notify your Scheme Agent or insurer within 48 hours.

Note: Employers may avoid paying a claims excess if there is an injury by notifying their Scheme Agent or insurer within the required timeframes.

 

Call 13 10 50 for more information about reporting an incident or injury.