Workers Compensation Scheme Agent Deed

The Workers Compensation Scheme Agent Deed is a contract between the Workers Compensation Nominal Insurer and insurance companies. It authorises selected insurers (called scheme agents) to provide workers compensation policy and claim services to NSW employers.

The deed sets out contractual arrangements including the insurance agent’s scope of authority, the terms of the agreement and any relevant legislation. The Nominal Insurer is taken to be a licensed insurer and we act on behalf of the Nominal Insurer in undertaking its functions.

Insurance agents agree to provide policy and claims management services in the NSW workers compensation scheme on behalf of the Nominal Insurer according to key performance indicators in the deed. The Nominal Insurer monitors insurance agent performance based on data submitted by insurance agents and other sources.

The 2015 Scheme Agent Deed

Five scheme agents (insurers) have been selected to provide policy and claims management services in the NSW workers compensation scheme under the 2015 Scheme Agent Deed. They are:

Commencing 1 January 2015, the new deed will run for an initial period of three years with an option to extend for two one-year periods.

The 2015 deed reflects the aims of recent workers compensation reforms to deliver fair, transparent and predictable insurance pricing. It aims to provide improved services for workers and employers and supports workers to recover at or return to work.

Gallagher Bassett Services Pty Ltd and Xchanging Integrated Services Australia Pty Ltd currently provide services under the 2010 Deed however are disengaging from the Scheme. 

Deeds, schedules and manuals

These are available on the 2015 Deed, schedules and manuals page

For the previous deed, please see the 2010 Scheme Agent Deed page.