WorkCoverhas changed

Since 1 September 2015, the functions of WorkCover have been assumed by three new organisations


This website has been developed to ensure content is available to the widest possible audience, including readers using assistive technology or accessibility features.

If you are having trouble accessing pages or content within our website, please send an email to or call 13 10 50 and we will strive to ensure you receive the information you need within 48 hours.

Accessibility features

Many people use assistive technologies such as screen readers or screen magnifiers to help them view, read and navigate a website. To ensure our site delivers a good experience for all users, we have built and modified the site to support the accessibility needs of our customers.

Increase font size using the keyboard on Windows

Press the Ctrl and + keys to make the text size larger.

Press the Ctrl and - keys to make the text size smaller.

Increase font size using the keyboard on Apple Mac

Press the Command and + keys to make the text size larger.

Press Command and - keys to make the text size smaller.

JAWS screen reader keyboard shortcuts

The navigation quick keys in the JAWS screen reader make it faster and easier for customers to move around our site and easily access the content.

The full list of short cuts is available from Freedom Scientific at

Our commitment to user friendly and accessible web services

The Department of Finance, Services and Innovation (DFSI) endorsed the World Wide Web Consortium's Web Content Accessibility Guidelines version 2.0 (commonly known as WCAG 2.0).

WCAG 2.0 is a series of international standards from the Word Wide Web Consortium. It identifies techniques to create and manage web content in ways that are more accessible to people with disabilities including those who may use assistive technologies like screen readers. Websites that are more accessible are also generally more user friendly to everyone.

We take care to ensure our website and our web content meet the WCAG 2.0 standards to at least Level AA compliance so that people of all abilities, including older people and those with visual, hearing, cognitive or motor impairments can access our information and services.

We are committed to making our site as user friendly as possible. Extensive testing has been conducted to inform the design, navigation and content of our site. We will continue to develop, evaluate and improve our site to ensure our customers' needs are being met including customers with:

  • vision impairments which can range from slight vision problems, including those who wear glasses and are mature age, to colour blindness and various levels of blindness
  • cognitive and motor skill impairments who may have had an injury, a stroke, an illness like Parkinson's or Cerebral Palsy, or are mature age
  • hearing impairments including those with genetic deafness, environmental deafness and who are mature age.

Our commitment allows all people who visit our website to enjoy a more user friendly and engaging experience.