Including your worker
Allowing your worker to have a say encourages commitment to the recover at work plan and improves the likelihood of its success.
Listen to your worker’s suggestions and concerns. Incorporate their input wherever possible while being clear about the options available.
If you and the worker are unable to agree to the plan, discuss the issue with your insurer and consider organising a case conference with the worker and the doctor.
Where a worker refuses to participate in a recover at work plan it is appropriate to seek assistance from your insurer.