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If there is a work-related incident involving an injury or illness to a worker, who do I notify?
For work-related incidents that involve a worker, where compensation is or may be payable, notify the employer's workers compensation insurer within 48 hours of becoming aware of the incident (as specified in section 44 of the Workplace injury and Workers Compensation Act 1998 and clause 32 of the Workers Compensation Regulation 2003).
Once the insurer has been notified of these incidents, there is no longer an obligation to notify WorkCover as the insurer informs WorkCover of these incidents.
However if there is a serious incident to a worker then WorkCover must also be notified immediately by phone (as specified in section 86 of the OHS Act 2000 and clause 344 of the OHS Regulation 2001).
For more information see:
- How and when is an incident notification made?
- Who can make an incident notification?
- What are serious incidents under clause 344 of the OHS Regulation 2001?