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Health and Safety Guidelines for Call Centres in NSW 

Type Number Document Description
PDF 0589

The rapid expansion of the call centre industry in Australia has largely been driven by the need for businesses to adopt more cost-effective strategies for delivering services. Call Centres have a unique working environment and working practices that can present hazards and systems of work that differ from those of other computer-based office jobs.

Publication No. 0589 (PDF Format - 277 KB)

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