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Retail and Wholesale

OHS: Frequently Asked Question

Duty Of Care - Top

As an employer how do I meet my duty of care obligations?

What are the penalties for failing to meet the duty of care obligations?

What is duty of care?

What is the Six Step Approach to duty of care?

First Aid - Top

What are the first-aid requirements for my workplace?

What are the legal requirements for the training of first aid personnel?

What are the minimum requirements for first aid kits?

What needs to be included in the first aid kit or first aid room?

Notification - Top

Do incidents that occur while travelling to or from work need to be reported to WorkCover?

How and when is an incident notification made?

If there is a work-related incident involving an injury or illness to a worker, who do I notify?

Must I keep a Register of Injuries at my workplace?

Must I notify work-related incidents involving non-workers?

What information is required when making an incident notification?

What other reporting requirements do I have as an employer?

What records do I keep about the incident notification and for how long do I keep them?

Who can make an incident notification?

OHS Consultation - Top

How do I set up an OHS committee?

What action can I take as an employee if I am unhappy with the performance of my OHS committee?

What functions do the members of an OHS committee have?

What is OHS consultation?

What is the purpose of an OHS committee?

When should the establishment of OHS committees, election of OHS representatives or other agreed arrangements take place?

Personal Protective Equipment (PPE)- Top

Can I expect an employee to pay for the replacement of personal protective equipment (PPE) if they lose it?

How do I determine whether or not to use personal protective equipment (PPE) in the workplace?

What happens if an employee refuses to wear personal protective equipment (PPE)?

What is personal protective equipment (PPE) and what are some of the types?

What is the employer's obligation if the PPE does not comfortably fit all workers who have to wear it?

Risk Management - Top

I have a number of hazards that are the same but occur in different places. Do I have to do a separate risk assessment for each of them?

What if the employer uses a supervisor or employee or consultant to undertake the risk management on their behalf?

What is a hazard?

What is risk assessment?

What is risk control?

What is risk management?

Who is responsible for risk management?

Who should be involved in risk management?

Workplace Complaints - Top

How do I make a workplace complaint?

If I make a workplace complaint, will it remain anonymous?

What happens once I have made an official complaint?

What is the role of the union official in relation to the investigation of a workplace complaint?

What is the role of the WorkCover Inspector in investigating workplace complaints?

* Further information, publications and FAQs can also be found on the WorkCover website.