WorkCover - New South Wales

Your responsibilities

When there is an injury at work, you must:

• provide the injured worker with:
  • first aid and/or transport to medical treatment
  • name of the insurer
  • company name and employer contact details
  • a claim form, if requested by the worker
  • suitable duties
  • any assistance that will help the worker to recover and return-to-work quickly.
• notify the insurer within 48 hours
• notify WorkCover of serious incidents involving injury or illness – phone 13 10 50 or use the online form
• notify WorkCover within seven days for incidents that are not immediately life threatening – phone 13 10 50 or use the online form
• provide the insurer with the:
  • date and description of injury, and details of how it happened
  • name, address and date of birth of the injured worker
  • name and address of your company
  • name of the treating doctor, or name of the hospital if the worker is hospitalised
  • name and contact details of the person making the initial notification, and their relationship to the worker or you .
• forward to the insurer:
  • a WorkCover medical certificate, if provided by the injured worker, within seven days
  • ongoing medical certificates, receipts and accounts for medical or other treatment, within seven days.