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WorkCover Internet > Terms


Links to this site

If you link from your site to a WorkCover page other than the homepage (deep linking) you are required to inform WorkCover in writing of the pages to which you wish to deep link.

Non-government sites linking to WorkCover must undertake to check these links every 30 days to ensure they are active.

If you are creating a link to our website from your website, please ensure that your links to our website do not, when activated, continue to display your frames around our web pages.

No endorsements of any third party or its products, services, or websites is intended by any links on or to this website.

Where a link is established with the WorkCover website, sites cannot state or imply that WorkCover endorses a brand, product or service.

The WorkCover logo is a registered trademark and may not be reproduced by non-government sites without the prior written permission of WorkCover's Communications Group.

The website and its contents are protected by law including copyright in its layout, text, images, photographs, illustrations, audio clips, video clips and HTML code.

WorkCover NSW cannot and does not grant you any permission or authority in respect of the copyright in the material which is posted to our site by others, or which appears at third-party internet sites that are linked to this site. You must refer to the copyright statements at those sites before making use of the material.

Australian state and federal departments and authorities wishing to provide a link to WorkCover may do so provided they: 

  • inform WorkCover in writing of their intent to link 
  • provide WorkCover with the following information:
  • the url of the site proposed 
  • the name of the organisation that owns the site 
  • contact details of the person making the application and/ or owner of site 
  • an indication if the link is for members only, or public view, and in which of the link categories the link will be listed or made available.

Non-government sites (commercial, private or not-for-profit) sites wishing to link to WorkCover are required to obtain written consent from the WorkCover Communications Group. Applicants are required to inform WorkCover in writing of their wish to link to WorkCover and to provide the following information:
  •   the name of the organisation that owns the site, and its URL
  •   contact details of the person making the application
  •   details of the pages to which they wish to link
  •   an indication if the link is for members only, or public view, and in which of the link categories the link will be listed or made available.


Links provided by WorkCover

WorkCover provides links to sites on the internet that may be of help or interest to our users.  We assume no liability for the comprehensiveness, accuracy, validity, or value of any information retrieved at these or other sites available through the internet.

WorkCover assumes no liability for any direct, indirect, incidental, consequential, special or punitive damage arising from access, use, downloading by you or any third party on or of any representation, information, product or service provided on or via this website.
When WorkCover links to a site WorkCover undertakes to do the following:

  • notify the owners of these sites of its intention to link to the site
  •  where appropriate, obtain permission to link to this site
  •  obtain an agreement that the site will inform WorkCover of any changes to site addresses.

WorkCover will amend the listing or links or remove links at its discretion.

To enquire about linking to our website, or to enquire about getting a link on our site, please contact the Marketing and Communications Manager, email:



Information collected by WorkCover

Under the Privacy and Personal Information Protection Act 1998 (NSW), you have the right to know the information that WorkCover collects about users of its website, the purpose for which the information is collected, how the information is used and to whom, if anyone, the information is to be disclosed.

WorkCover maintains site visit data to help us improve our site. When you look at the pages on the WorkCover website, the following information is automatically recorded:

  •   the IP address of the machine that has accessed the webpage
  •   your server address
  •   your top level domain name (for example, com, gov, au, etc)
  •   the date and time of your visit to the site
  •   the pages accessed and documents downloaded
  •   the type of browser and operating system used.

WorkCover will only record your email address if you send a message requesting to join our mailing lists, register to receive our newsletters or attend specific functions. Your email address will only be used for the purpose for which you have provided it unless you agree otherwise and, unless legally required to do so, WorkCover will not disclose it without your consent.

WorkCover will only send our e-mail newsletters to users who ask to receive them. Once you are on one of our mailing databases, you can easily be removed by unsubscribing. Each newsletter provides clear instructions on how to unsubscribe. If you change e-mail addresses please let us know so we can redirect your e-mail to your new address.

This site contains cookies. A cookie is a small text file that is sent back to your computer’s hard drive from a host web site. They record your preferences in relation to your use of a site and provide us with other information about your enquiry that allows us to recognise you in the future.  Cookies are only used on selected online registration forms.  The benefit is that the computer remembers your details so that you do not need to re-enter personal data each time you fill out a form.

You may wish to set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to allow it on to your hard drive. However, if you decide to not accept our cookies, you may be asked to resubmit information each time you visit a specific page. Also some of our web pages may not display properly or you may not be permitted to access certain information.

The cookies on our site do not: 

  • read the information on your hard drive
  • make your computer perform any actions, or
  • make your computer send information to any other computer via the Internet.

WorkCover does not use the information to identify the individual user. The information collected during each visit is used to identify patterns of usage of the site. To improve the services it provides, WorkCover may extract and publish aggregated information about usage patterns from these records to determine 'web trends’.

WorkCover will not disclose or publish information, which identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise, in accordance with the Privacy and Personal Information Protection Act 1998.

Access to the raw data is restricted to specific officers at WorkCover for analysis and to assess the success of WorkCover in meeting its objectives.

WorkCover may gather more extensive information than stated above, in the following circumstances:

  • unauthorised attempts to access files which are not published on the WorkCover website
  • unauthorised tampering or interference with files published on the WorkCover website
  • unauthorised attempts to index the contents of the WorkCover website by other websites
  • attempts to intercept messages of other WorkCover website users
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed
  •  attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the WorkCover website by other users.

WorkCover may make disclosures to relevant authorities where the use of the website raises a suspicion that an offence is being, or has been, committed. In the event of an investigation WorkCover will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

In some cases, WorkCover may permit users to submit information or conduct transactions (eg licence applications, purchasing of publications) on its website. As there may be specific legal provisions relating to the use of information submitted for the purpose of conducting an official transaction with WorkCover, the scope of the user's privacy in those cases will be explained on the transaction page.

WorkCover does not have responsibility for the privacy policies or practices of third party sites linked to this website.

The feedback forms on this website enable users to comment on the provision of service.
The provision of personal details on feedback forms is optional. Users may provide personal details for the purpose of receiving a reply to their feedback.  Any personal details provided will be securely stored and used for the purpose of improving the WorkCover website and services.

WorkCover may publish information about feedback on the site, but does not publish information that identifies or can be used to identify individual users.

Any complaints can be submitted by using the feedback form located at the bottom of each page.