Engaged return to work coordinators

Employers can engage a return to work coordinator either as an alternative hiring arrangement or on a shared basis to assist them fulfill their return to work obligations. 

Employers will need to obtain WorkCover approval prior to engaging a return to work coordinator who is not an employee or entering into a shared agreement. They need to provide a copy of their return to work program and be able to demonstrate that:

  • workers will not be not disadvantaged
  • the return to work coordinator has appropriate qualifications and experience
  • the return to work program is formally reviewed every two years, with the amended program lodged with WorkCover
  • the engaged arrangements provide improvements in the return to work services
  • under a shared arrangement the employers have a common interest.

Engaging a return to work coordinator can include:

  • a shared arrangement between two or more employers who establish a single return to work program and engage a person to  be a return to work coordinator on a shared basis
  • the return to work coordinator is not an employee of the employer but has been engaged under another type of work arrangement (such as through a labour hire company or contract arrangement).

There is no requirement for category two employers to appoint a return to work coordinator, however, employer associations and unions may establish shared return to work coordinator positions to assist smaller employers to fulfil their obligations.

An engaged return to work coordinator must have the knowledge and skills to fulfil all the duties of a return to work coordinator as outlined in the guidelines for workplace return to work programs.

They must also have significant experience in workplace rehabilitation, preferably as a return to work coordinator and have completed training in a WorkCover approved Introduction to return to work coordination course.

The cost of an engaged return to work coordinator is not a claims cost.

The publications, Information to engage a return to work coordinator and Information to engage a shared return to work coordinator provide information on how to submit an application to WorkCover.