Return to work coordinators
A return to work coordinator assists injured workers remain at or return to work in a safe and durable manner.
They are generally an employee nominated by an employer or a contractor engaged for the role.
They ensure the policy and procedures in an employer's return to work program are followed.
Category one employers whose basic tariff premium exceeds $50 000 annually as well as self insurers and employers insured by a specialised insurer who employ more than 20 workers must have a return to work coordinator.
The skills and responsibilities of a return to work coordinator include:
- developing and implementing a return to work program, educating the workforce, keeping injury and return to work statistics and developing policies and strategies
- providing information to injured workers on benefits and the return to work process,
- determining an injured workers needs by discussion with the worker, their nominated treating doctor and other treating practitioners
- identifying suitable employment and developing and implementing a return to work plan
- working with the insurer to develop an injury management plan
- being the main point of contact for the injured worker
- coordinating and monitoring the workers progress in treatment, rehabilitation services and return to work plans
- excellent written and verbal communications skills, including negotiation and listening skills
- decision making skills and organisational and time management skills.
A complete list of the responsibilities of the return to work coordinator is outlined in our guidelines for workplace return to work programs.
The return to work coordinator must hold a:
- certificate certifying attendance at the WorkCover two day course Introduction to return to work coordination or
- certificate certifying attendance at a two day WorkCover training course for rehabilitation coordinators conducted prior to February 1995 or
- letter from our Strategic Response & Regulatory Operations Group agreeing to exempt the return to work coordinator from participating in above training.
Exemptions from the training requirements can be requested.