Early contact with the doctor

A worker who is away for more than seven consecutive days as a result of a workplace injury or illness, must choose their preferred doctor (also referred to as the nominated treating doctor). Even if you have a preferred doctor or a medical practice located nearby, encourage your worker to make their own decision about where they wish to receive their treatment. Most workers choose their family doctor.

Early contact with the doctor demonstrates your commitment to the recovery of your worker and provides you with an opportunity to discuss your worker’s normal duties and the availability of other duties.

If you are unable to speak immediately with the doctor, ask the receptionist for the best way and time to do this. Leave your details and make sure you are easily contactable. Consider sending an email or fax to the doctor with information about the nature of your business, availability of duties and your contact details.

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