Psychological injury claims

Your claim for psychological injury will only be accepted if there is medical evidence to prove that, as a result of your employment, you suffer from a psychological or psychiatric disorder.

When describing your diagnosis, your doctor should only use accepted medical terminology on the WorkCover certificate of capacity. Imprecise terminology such as the word 'stress' should not be used.
No compensation is payable for a psychological injury if the injury was wholly or predominantly caused by reasonable action taken, or proposed to be taken, by or on behalf of the employer with respect to:

  • transfer
  • demotion
  • promotion
  • performance appraisal
  • discipline
  • retrenchment
  • dismissal
  • provision of employment benefits

To receive a lump sum compensation for permanent impairment a worker must have a primary psychological injury with a minimum of 15 per cent whole person impairment.